How we handle your personal information — Last updated: July 16, 2026
Hotel M Pocono (“we,” “us,” or “our”), located at 1244 Pocono Blvd, Mt Pocono, PA 18344, operates the website hotelmpocono.com. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your choices.
Information We Collect
- Name, phone number, and email address
- Payment details (processed securely through our third-party booking partner, ASI WebRes — not stored on this website)
- Booking details and stay preferences
- Government-issued photo ID details (required at check-in, per hotel policy)
- Standard technical data (IP address, browser/device info, pages visited) collected via our hosting provider and analytics tools
- Cookies used for basic site functionality and to understand site traffic
How We Use Your Information
- To confirm and manage your reservation
- To communicate booking updates and important stay information via phone, email, or SMS
- To respond to inquiries submitted through our Contact form
- To improve guest experience and our website
- For legal, security, and compliance purposes
Who Your Information Is Shared With
- We do not sell, trade, or rent your personal data to third parties
- Payment data is shared only with our secure payment processors and booking partner (ASI WebRes)
- Information may be disclosed if required by law or legal process
- Your information is stored securely and accessed only by authorized staff
📵 SMS Consent & Third Parties
SMS consent and your mobile phone number are never shared with third parties or affiliates for marketing purposes. See our full SMS Privacy Policy below.
SMS Privacy Policy
How we handle your mobile number and SMS consent
What Personal Information Is Collected
- Your mobile phone number when you opt into our SMS program via our website or other opt-in methods
- Any information you voluntarily provide when signing up for SMS alerts
How Personal Information Is Used
- To send reservation confirmations and booking reminders
- To share availability alerts and special promotional offers
- To respond to guest care requests via SMS
- All messages are sent directly from Hotel M Pocono only
Who Personal Information Is Shared With
- Your mobile number and SMS consent data is never sold or rented to third parties
- It is not shared with affiliates for their own marketing purposes
- It may be shared with our SMS service provider solely to deliver your messages
- It may be disclosed only if required by law
📵 Third-Party Sharing Statement
SMS consent is not shared with third parties or affiliates for their marketing purposes.
Cookies
Our Site uses cookies to keep essential features working and to understand site traffic. You can control or disable cookies through your browser settings; some parts of the Site may not function properly without them.
Data Security & Retention
We take reasonable measures to protect the personal information we handle. We retain contact form submissions and related correspondence only as long as necessary to respond to your inquiry or as required by law. No method of transmission or storage is 100% secure.
Children’s Privacy
The minimum age for check-in at Hotel M Pocono is 18. Our Site is not directed to children under 13, and we do not knowingly collect their personal information.
Your Choices
You may contact us at any time to ask what information we hold about you, request corrections, or ask us to delete information we control directly. To stop SMS messages at any time, text STOP to any message from us.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.
Contact Us
Hotel M Pocono
1244 Pocono Blvd, Mt Pocono, PA 18344
Phone: (570) 839-3600
Email: hotelmmountpocono@gmail.com